Vol. 8 No. 2 (2015): May/Aug

Published: 2016-03-30

Presentation

Presentation

Albertina Pereira Medeiros, Carlos Casimiro da Costa, Eugenio Andrés Díaz Merino, Marcelo Gitirana Gomes Ferreira, Carlo Franzato

36
- PDF (Português (Brasil))

Articles

Opportunities for the Contribution of Service Design to the improvement of productivity and innovation

Renata Hinnig, Giselle Schmidt Alves Díaz Merino, Leila Amaral Gontijo, Eugenio Andrés Díaz Merino

37-48
- PDF (Português (Brasil))
Service design in the public sector: design at the Brazilian Institute of Geography and Statistics (IBGE)

Helga Szpiz, André Soares Monat, Gabriel Patrocínio

49-57
- PDF (Português (Brasil))
Innovating in ticket sales: Experience design for public transportation in Santa Maria, RS, Brazil

Josiane Longhi Siqueira, Fabiane Vieira Romano

58-73
- PDF (Português (Brasil))
Co-creation in the market: An exploratory study of entrepreneurs' creative processes

Luiz Henrique Strapasson Mileck, Stephania Padovani

74-82
- PDF (Português (Brasil))
Knowledge representation in collective ideation

Willian Rochadel, Gertrudes A. Dandolini, João Artur de Souza

83-93
- PDF (Português (Brasil))
Assessment of the degree of innovation of the people management Process in a home appliance manufacturer

Fernando Luiz Freitas Filho, Thaise Campos, João Artur de Souza

94-103
- PDF (Português (Brasil))