Sociodemographic and psychological profile of patients of an emergency service in a hospital of Rio de Janeiro city

Authors

  • Juliane Callegaro Borsa PUC-Rio
  • Andrea Magalhães de Oliveira Pinto PUC-Rio
  • Bruno Maciel de Carvalho Pinto Salles PUC-Rio

DOI:

https://doi.org/10.4013/ctc.2018.111.02

Abstract

The current study aimed to assess the sociodemographic and psychological profile of the emergency service user of a hospital in the city of Rio de Janeiro. A total of 901 users (57.4% women) aged 18–97 years (M = 43.26; SD = 15.63) attended the study from December 2013 to May 2015. Participants were invited to complete a questionnaire composed of the following instruments: Positivity Scale (EP); Inventory of Mental Health (MHI-5); and Patient Information Questionnaire. Data collection was performed in the emergency service facilities by trainees of PET-Health Program. The results indicated that patients with higher rates of positivity and mental health showed lower levels of suffering associated with hospitalization, including pain, stress and sadness/depression. Younger patients showed higher levels of pain and stress at the time they were in the hospital, as well as lower levels of positivity and mental health. Female participants had lower rates of mental health and higher levels of stress and sadness/depression at the time the survey. The data collected for this research enabled to know the reality and the impact of disease and hospitalization on the users of this service. Lastly, it is pointed out the importance of a humanized hospital space, allowing users to feel welcomed and cared for in their physical and psychological needs.

Keywords: health psychology, hospital psychology, emergency service, user characterization.

Author Biography

Juliane Callegaro Borsa, PUC-Rio

Professora Adjunta do Departamento de Psicologia e do Programa de Pós-Graduação em Psicologia Clínica da Pontifícia Universidade Católica do Rio de Janeiro (PUC-Rio). Fundadora e coordenadora do Grupo de Pesquisa em Avaliação Psicológica APlab - Pessoas & Contextos. Coordenadora do Laboratório de Avaliação Psicológica de Crianças e Adolescentes (LAPcriad). Supervisora de estágio profissionalizante no Serviço de Psicologia Aplicada (SPA/PUC-Rio). Bolsista Jovem Cientista do Nosso Estado FAPERJ (2016 -). Fundadora e sócia-proprietária da Khipu Soluções em Psicologia. Tem mestrado em Psicologia Clínica pela Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS), doutorado e pós-doutorado em Psicologia pela Universidade Federal do Rio Grande do Sul (UFRGS). Experiência de estágio de doutorado no Grupo di Ricerca P.A.T. Psicometria Assessment e Testistica (Università di Bologna, Itália).

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Published

2018-06-05

Issue

Vol. 11 No. 1 (2018): Jan-Apr

Section

Articles

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