Logical management: a case study in a foreign trade company
Resumen
The growing apogee of the paradigm of the theory of complexity stresses non-linearity, the evolution of systems, non-determinism, holism and transdiciplinarity in spheres that pervade the whole universe of science. It is causing the emergence of a transformational paradigm in the sciences of organizations that intends to lead them by means of emergent strategies and to adopt flexible and dynamic structures that allow them to evolve “far from balance”, but without ceasing to “exist”. Logical Management uses models based on Fuzzy Logic that are obtained through Knowledge Engineering Techniques on the basis of reading and experience in order to achieve competitiveness through the Organization’s Strategic Integration. The models make it possible to take coherent decisions through interaction with the company’s managers and experts, with the available information and the project of organizational change. In this way one adopts a transdisciplinary cognitive approach that helps to manage the organization as a “complex evolutionary system”. This paper illustrates the use of these models through a case study of a foreign trade company located in the state of Rio Grande do Sul in southern Brazil.
Key words: logical management, theory of complexity, evolution of systems, fuzzy logic.
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